Privacy Policy – Greensburg Mobile Notary

Introduction to Our Privacy Policy

Greensburg Mobile Notary respects your privacy and the protection of your personal information. As a top-rated provider of mobile notary public and certified loan signing services in Greensburg, Pennsylvania, and throughout the area, we take our clients’ privacy very seriously and do everything possible to maintain confidentiality of all information entrusted to us. To that end, we provide this in-depth Privacy Policy, which details how we collect, use, store, share, and protect your information when you use our services as an individual, business, or real estate professional. Please take a moment to familiarize yourself with it, as it explains your rights and our obligations under applicable privacy laws. We welcome contact at [email protected] or (669) 532-2151 with any questions or concerns.

Who We Are

Greensburg Mobile Notary is a professional loan signing and mobile notary agency serving Greensburg, Pennsylvania, and the surrounding counties. We are certified, insured, and background screened. We provide notary services to individuals, businesses, and real estate professionals. Greensburg Mobile Notary is owned and operated by Brenda Willett, who is commissioned and bonded through the Pennsylvania Association of Notaries and carries $100,000 in Errors & Omissions insurance. Our notary practice revolves around the core values of confidentiality, professionalism, and client care. We perform reliable services on sensitive documents and provide clients with fast, convenient, on-location services by appointment.

Scope of This Privacy Policy

This Privacy Policy applies to any and all personal and business information collected by Greensburg Mobile Notary through our website (https://greensburgnotary.com/), telephone, email, or the performance of notarial services to you, clients, and website visitors. By your use of our services and website, you consent to these terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use our services or website to provide us with your personal information.

Information We Collect

In order to provide our notary and loan signing services, we may need to obtain information including:

Personal Information: Name, address, phone number, email address, date of birth, government-issued ID details (including driver’s license or passport number) as necessary for notarizations.
Document Details: Copies or details of documents to be notarized, including legal, real estate, financial, medical, business, and personal documents.
Transaction Details: Appointment date(s) and service location(s), nature of services requested, and payment details (limited to those required for the transaction; we do not store complete credit card details).
Communication Records: Email, phone call, message, and note records applicable to scheduling your services, providing the same, or responding to you.
Website Usage Data: Non-personal information automatically collected upon your usage of our website such as IP address, web browser type, browser version, device type, operating system, referring page, time/date stamp, time spent on the site (non-personally identifiable), and location based upon IP address. This information is used for website analytics and the provision of our service only.
Client Feedback: Testimonials or satisfaction surveys submitted voluntarily.

We only collect the details necessarily involved in fulfillment of our legal obligations as notaries and the provision of high-value, high-convenience service.

How We Collect Information

We collect information from our clients in the following lawful, transparent, and non-intrusive ways:

Directly From You: When you make an appointment, fill out service forms, order a quote, call, email, or visit us on our website.
In Person: During a notary or loan signing appointment as part of establishing identity and reviewing your documents.
From Electronic Communication: When you send electronic documents for eDoc service, submit online surveys, or use contact forms on our website.
From Third Parties: Occasionally, other parties to real estate or loan transactions including title companies or lenders will provide information strictly for the purpose of completing the services you requested.
Using Automated Means: Basic web analytics software collects non-identifying data about visits to help us understand how the site could be improved to better serve visitors.

As always, we only collect as little data from you as possible and do so lawfully, transparently, and with your clear understanding.

Purpose of Information Collection

We gather and process client information only to the extent necessary for valid business and legal purposes, including:

To establish your identity, as required by PA notary law; to avoid fraud
To complete requested notary, loan signing, or document delivery services
To provide client communications related to appointment, service, and document delivery status
To accept payments and deliver receipts or invoices
To comply with recordkeeping requirements, as required by state and federal law
To respond to your inquiries and requests for information about our services
To improve our services through internal analysis and client surveys
For website analytics and security

We will not use your information for marketing purposes without your express permission. In no case will we sell your information to any third parties under any circumstance.

How We Use Your Information

Greensburg Mobile Notary may use your information within our organization and in ways that comply with the law as follows:

Service Provision: We may use your information to book appointments, conduct identity verification, notarize documents, and plan for delivery of notarized documents to you.
Communication: We may contact you by phone, Internet, or regular mail for purposes of appointment confirmation, collecting additional information, giving notice of changes affecting our services, or following up regarding the quality of our services.
Payment Processing: Transaction-related data helps us process payment for services. Sensitive payment data is not stored within our information systems.
Legal Requirements: As a notary public, we have legal obligations to maintain certain records for a defined period of time. We may have a legal requirement to maintain such things as your name, type of document notarized, and date and location of service.
Internal Analysis: Non-identifiable aggregate data helps us enhance service offerings, website effectiveness, and scheduling efficiency within internal processes.
Testimonials: With your consent in the form of written permission, we may post positive feedback received from you on our website or marketing collateral. Otherwise, all steps will be taken to maintain confidentiality of your identity and details.

We do not use your information for unsolicited third-party marketing.

Data Security and Protection Measures

Your security is a top priority at Greensburg Mobile Notary, and we have stringent administrative, physical, and technical measures in place to protect it, including:

Secure storage: All hard copy material is stored in locked facilities with controlled access. Electronic records are encrypted, password protected, and web channels use SSL encryption wherever available.
Restricted access: Client records are only accessible by named officers, such as Brenda Willett, on a need-to-know basis.
Secure document exchange: All electronic documents and emails containing confidential information are sent over an encrypted connection where possible.
Regular education: We regularly educate staff about best practices in data protection and notary security and enroll staff in compliance training programs.
Secure disposal of documents: Physical and electronic records are shredded or otherwise deleted when your retention period of 10 years after completion of services has expired, and all disposal methods comply with legal requirements and industry standards.
Insurance and bonding: $100,000 Errors & Omissions insurance and bonding are in place to give you added peace of mind about the security of your information.

Although every effort is taken to protect your data, no system is absolutely failsafe. In the unlikely event of a data breach, affected individuals are notified immediately and remedial actions undertaken.

Information Sharing and Disclosure

Greensburg Mobile Notary treats your information as strictly confidential and does not sell, rent, or trade your personal information. Disclosure is made only in the following situations:

Legal Requirements: Greensburg Mobile Notary may disclose your personal information if required to do so by law, regulation, court order, or subpoena, or in response to requests by public authorities (including other governmental authorities).
Service Partners: If necessary to fulfill the purpose for the services you requested (such as for “overnight” document delivery via FedEx, UPS, or Express Mail), limited personal information may be disclosed to our trusted Service Partners. These Service Partners are contractually obligated to keep your personal information strictly confidential and to use such information solely for such limited purpose.
Client Authorization: With your express, written consent (such as in the context of client testimonials, or for coordinating with third parties, such as your employer), we may disclose a client’s personal information at your request.
Business Transfers: In connection with the sale of Greensburg Mobile Notary’s assets, or the merger, consolidation, or reorganization by or among Greensburg Mobile Notary businesses (including, but not limited to, transfers made as part of any bankruptcy or other inability to pay debts), client information will be transferred only with substantial equivalent privacy protection in place and notice of same provided in advance.

We thoroughly vet all Service Partners and staff for compliance with our Privacy Compliance Policies.

Data Retention and Recordkeeping Policy

As mandated by Pennsylvania law and notary best practices, Greensburg Mobile Notary retains records for the following periods of time:

Notarial Acts: Journals, logs, and supporting documentation are kept on file for ten (10) years pursuant to state law.
Transaction Records: Appointment details and payment records are kept for a minimum of seven (7) years for tax and auditing purposes.
Communication Records: Emails, texts, and communications related to completed services are kept for up to three (3) years unless otherwise required by state and federal law or regulation.
Non-Notarial Data: Website and non-personal information is retained for 12 months for the purpose of improving service, then deleted or masked.

Records will be securely destroyed upon the end of the retention period. In the event you request cancellation of service offering or deletion of data or records, we will honor your request unless extended retention is reasonably required for compliance with legal, professional, regulatory, or contractual obligations.

Your Privacy Rights and Choices

You have certain rights as a visitor or client:

Access: You may request a copy of any personal data we have related to you or your transaction.
Corrections: You may ask us to correct any inaccuracies or incompleteness in your information at any time.
Deletion: You may request deletion of your personal data, except as otherwise provided under the law for specified recordkeeping obligations (as a notary, we have this obligation).
Restriction: You may ask us to limit how we use or share your information in certain circumstances.
Withdrawal of consent: Where we rely on your implied or express consent (e.g., testimonials), you can withdraw your consent at any time.
Complaints: You may reach out to us directly if you have any issues with our privacy practices, or may lodge a complaint with the Pennsylvania Department of State’s Notary Public Section.

To exercise these rights, contact us by emailing [email protected] or calling (669) 532-2151. We will respond within 30 days, or sooner where required by applicable law.

Cookies and Tracking Technologies

Our website (https://greensburgnotary.com/) uses several minimal cookies (small text files put on your device) to provide you with a better experience and improve our understanding of how the site is used. For instance:

Session cookies – These are for maintaining your visiting session and are removed from your web browser when you close it.
Analytics cookies – These help us gain a better understanding of visitor use of our web pages so we can make content and navigational adjustments to improve them. The information they collect is in aggregate form so it does not identify or track you individually.
No third party advertising cookies – We do not use cookies for targeted advertising or other commercial tracking campaigns.

Of course, you can turn off cookies via your settings; but that may restrict your use of available site features. By usage of our website, you accept the presence of cookies as described above. For more information, please see our Cookie Policy.

Children’s Privacy

Greensburg Mobile Notary provides services that are directed at adults (age 18 and older) and business professionals. We do not knowingly collect or solicit Personally Identifiable Information from children under 13. If we learn that we have collected Personally Identifiable Information from a child under age 13, we will take reasonable steps to delete such information. If you, as a parent or legal guardian, are concerned about the Personal Identifiable Information of your child, you may contact us immediately at [email protected].

Third-Party Websites and Links

Links on our website may point to other sites or online resources. These may be mailing companies (i.e., FedEx, UPS, Express Mail) or professional organizations (i.e., Pennsylvania Association of Notaries, National Notary Association). Our Privacy Policy only covers information collected by Greensburg Mobile Notary. We are not responsible for the content, security, or privacy practices of other websites. We encourage you to review their privacy policies as well.

California Consumer Privacy Act (CCPA) and Other Jurisdictions

Though our servicing of clients is largely limited to those within the State of Pennsylvania, we recognize the privacy rights of all individuals, including those protected by the California Consumer Privacy Act (CCPA). As a California resident, you have certain additional rights regarding your personal information, including a right to know the particulars of what data we have on you, a right to request deletion of such data, and a right to not have your data sold (which, as noted above, we do not do).

If you live outside the State of Pennsylvania and have other rights relevant to your jurisdiction, please contact us so that we may help you address your needs within the limits of your local laws.

International Data Transfers

Greensburg Mobile Notary’s business is solely in the United States, and we do not purposely transfer personal data out of the United States. All personal data is stored and maintained in Greensburg Mobile Notary facilities located in the United States. We will notify you in advance and comply with all applicable data protection laws, including GDPR, in the event international data transfer is required for services provided.

How to Contact Us

Your trust matters to us and we will grant reasonable requests about your privacy. To reach Greensburg Mobile Notary about this Privacy Policy or your personal information:

Phone: (669) 532-2151
Email: [email protected]
Mailing address: 75 E Santa Clara St Ste 54, San Jose CA 95113

Brenda Willett, the owner of our business, is available to discuss privacy concerns and to respond to your requests. We will try to resolve all privacy inquiries in a timely and professional manner. For more details, please visit our Contact Greensburg Mobile Notary page.

Policy Updates and Changes

Greensburg Mobile Notary may update these Privacy Policy provisions as the law, business practices, or technology changes. Changes will be posted to the Greensburg Mobile Notary website (https://greensburgnotary.com/) with an updated effective date of this Privacy Policy. If a change in these policies affects your rights in a material way, we will provide additional notice of a change by e-mail or other means of reasonable usefulness. Please examine this policy from time to time so that you may be aware of how we protect your privacy.

Your Commitment to Privacy

By contracting with Greensburg Mobile Notary, you trust in our ability and willingness to protect your sensitive personal and/or business information. We respectfully ask that you also take measures to protect your privacy by utilizing secure modes of communication, protecting your ID documents, and alerting us if you have reason to believe someone has compromised your information. If we work together, you can rest assured that you will have a safe, reliable, professional, and confidential notarial experience.

Acknowledgment and Acceptance

By accessing and using our website, or purchasing our mobile, notary, and loan signing services, you signify that you have read, understand, and agree to be bound by the terms of this Privacy Policy. If you do not agree to this, then do not use our services. Your continued use after we post changes to this policy means you accept those changes. If you have any questions or concerns about exercising your rights or understanding any part of our Privacy Policy, please contact Brenda Willett at [email protected] or (669) 532-2151.

Additional Resources and Regulatory Contacts

To learn more about privacy rights and notary rules in Pennsylvania, visit the Pennsylvania Department of State Notary Public Section or the National Notary Association or both. To file a privacy grievance or make a report to the regulatory authority, use the Pennsylvania Department of State, Bureau of Commissions, Elections and Legislation, Notary Public Section or contact your local regulatory office. Greensburg Mobile Notary is committed to full legal compliance and full transparency with all customers and regulatory authorities.